One platform. A clearer workflow.
Make customer and request follow-up clear.
Wafi brings customers, requests, tasks, and follow-ups into one workflow with clear ownership.
Unified management. Clearer results.
Manage your work in one platform.
Wafi connects customers, requests, tasks, fees, and reports, helping your team work faster with greater clarity.
Customers & Contacts
Keep customer details, contact information, and related notes in one record.
Request Management
Create requests, assign ownership, track status, and follow through to completion.
Tasks & Notes
Assign tasks, connect notes to customers or requests, and track progress.
Fees & Instalments
Track fees, instalments, and due payments within the same workflow.
Reports & Dashboards
See performance, open and overdue items, and what needs a decision.
Customization & Flexibility
Configure fields and terms to match how your organization works.
From scattered tools to one connected workflow.
Scattered information disrupts follow-up.
Wafi connects customers, requests, tasks, owners, statuses, fees, and instalments, showing what needs action and what is overdue.
Request Intake
Record the request with its customer, location, and service details.
Classification & Routing
Classify the request and assign the right owner or team.
Tasks & Delivery
Create tasks and track every step through completion.
Follow-up & Updates
Log updates and notes so everyone stays aligned.
Fees & Instalments
Track fees, instalments, and collections in the same workflow.
Reports & Performance
See delays, open items, and key work indicators clearly.
Full VisibilityAcross requests, tasks, follow-ups, and ownership.
Fewer ErrorsWith unified data and up-to-date statuses.
Faster Follow-upEveryone knows what to do and what needs attention.
Better DecisionsReports reflect actual work, not scattered information.
Solutions built around your industry.
See how Wafi supports your day-to-day work.
Choose your activity to see the most relevant modules and workflows, from requests and follow-up to fees and reports.
Field Services & Maintenance
Cleaning Companies
Organize recurring and urgent requests, locations, teams, and schedules in a clear record for each customer.
Customer & Location RecordsCleaning RequestsCleaning Team TasksVisit SchedulesContract & Service Payments
Practical support for daily operationsView Details
Field Services & Maintenance
Pest Control Companies
Track reports, inspections, repeat visits, and treatment plans for every site without losing case history.
Reports & InspectionsTreatment PlansRepeat VisitsSites & ContractsTracking & Reports
Clearer tracking for every case and siteView Details
Field Services & Maintenance
Home & General Maintenance Companies
Connect maintenance reports with technician tasks, visits, parts, and invoices in one workflow.
Maintenance ReportsTechnician TasksVisit SchedulesSpare PartsInvoicing & Collection
A workflow built for daily operationsView Details
Health & Beauty
Clinics
Organize enquiries, appointments, customer records, and administrative follow-up in one clear team workflow.
Enquiries & AppointmentsCustomer RecordsAdministrative Follow-upFees & PaymentsReports
Clearer clinic administrationView Details
Education & Training
Schools
Track enrolment enquiries, student and guardian records, admission stages, and follow-up in one place.
Enrolment EnquiriesStudent & Guardian RecordsAdmission StagesFees & InstalmentsReports & Follow-up
Structured daily operationsView Details
Field Services & Maintenance
Home Appliance Maintenance
Track the appliance, fault, visit, repair status, and delivery date in one record.
Maintenance & Repair RequestsAppliances & FaultsTechnician VisitsSpare PartsInvoicing & Collection
Connect service, delivery, and collectionView Details
Clear, flexible plans.
Choose the right plan.
Start with what fits today, then move to a broader plan as your team and data needs grow.
12 months for the price of 10No setup feeAssisted setup
Plus
Everything you need to start organizing your work.
For small organizations and teams moving from scattered files to one clear system.
3 users
OMR29per month
- Customers and contacts
- Lead management
- Request management
- Tasks and notes
Pro
More control for a growing team.
For growing teams that need broader data management and clearer operational visibility.
6 users
OMR59per month
- Plus capabilities
- Daily operations
- Users and permissions
- Operational overview
Max
Broader control for larger operations.
For organizations that need more users, broader data configuration, and expanded operational follow-up.
10 users
OMR99per month
- Pro capabilities
- More users
- Broader data configuration
- Expanded operational follow-up
Ultra
More flexibility for multi-branch organizations.
For organizations that need unlimited users, multiple branches, and needs-based setup assistance.
Unlimited users
Contact Us
- Unlimited users
- Multiple branches
- Needs-based setup assistance
- Contact us for details
All prices are in OMR. Assisted setup is available. No setup fee.
A clear start from the first step.
Built around your needs.
Send your request. The Wafi team will understand your work and arrange the right trial or demo.
The team reviews your request before arranging the next step, so the experience reflects your actual needs.
01
Explore Wafi
Review the product, sectors, and plans most relevant to your work.
02
Send Your Request
Choose the request type and share your organization’s essential contact details.
03
We Review Your Needs
The team reviews your activity, workflow, and core requirements.
04
Arrange the Right Next Step
We agree on a suitable demo or trial before setup begins.
Next Step
See how Wafi can fit your activity.
Choose your activity or talk to the team for a clear, suitable next step.
Start with a clear request. The team will review your needs before arranging the next step.