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Wafi Support

Send your support request to the right channel

Choose your request type and share the necessary details so your message reaches the relevant team without mixing support, billing, and general inquiries.

Choose the request typeProduct support, billing, or a general inquiry.
Share the necessary detailsExplain what you need clearly without sensitive data.
Use the right channelThe request type helps route your message to the relevant team.
Choose the right path

A clear channel for every request type

Use the appropriate email for your request, or send the details through the support form below.

Wafi product support

support@wafiportal.com

Billing & subscriptions

billing@wafiportal.com

General inquiry

info@wafiportal.com

Help us understand your request

Share only what is needed to understand the issue

Clear, direct details make the request easier to classify without sharing information the support team does not need.

Describe your request clearly

Mention the area related to your request and what you need clarified or resolved.

Add the necessary context

Include the steps or information related to the issue without unrelated details.

Do not send sensitive data

Do not send passwords, payment card data, or other confidential information in a support message.

Send a support request

Share your request details with the support team

Choose the request type and include only the relevant details. Do not send passwords or payment data in the message.

Looking to try Wafi rather than request support?

Use the trial request page for sales and trials, and keep this page for support, billing, and inquiries.