Practical capabilities connecting customers, requests, tasks and follow-up

Wafi focuses on practical capabilities teams use every day.

Core capabilitiesConfirmed day-to-day product capabilities.

Setup-dependent capabilitiesWe clarify what depends on plan or activity setup.

Clear boundariesSome capabilities vary by plan and activity setup.

Available in the product

Wafi’s operational foundation

Wafi’s operational core

Structured customer and contact records.

Track leads before they become active requests.

Each request can have a status, owner and progress.

Tasks and notes tied to customer or request context.

Organize daily work in one trackable place.

Manage users and permissions according to plan and setup.

A clearer view of ongoing work and items needing attention.

Depending on the plan or activity configuration

Capabilities that may vary by plan or activity setup

Available when supported by plan and activity setup.

Shown only after confirming applicable scope.

Customization level depends on plan and setup.

Import scope varies by plan.

Export scope varies by plan.

Reporting scope varies by plan and confirmed capabilities.

Choose your activity or share your needs so we can clarify relevant capabilities.